1. Overview of Access Levels
SILO supports eight user access levels. These define what each user can view, edit, approve, or administer.
Access Level | Summary Permissions |
Senior Compliance | Full system access, including most administration fields, approvals, and confidential data |
Junior Compliance | Broad access; no confidential fields or Suspicious Activity; partial reports |
Senior Manager | Read-only access to all data; can view confidential fields; may approve profiles |
Professional | Read-only; limited access to reports; cannot view confidential fields |
Data Entry | Can create/edit profiles with field restrictions; no confidential access or reports |
Training Only | Access to training modules only |
Administrator | Admin-level user without access to confidential fields or Suspicious Activity |
Regulator | Restricted profile access; can generate limited reports if granted explicit access |
2. Detailed Permissions by Role
Senior Compliance
View/Edit: All fields and documents
Confidential: Can view/edit Suspicious Activity, Confidential Notes/Documents
Reports: All reports including Suspicious Activity
Admin: Rights to manage users, most administration dropdowns, training modules
Approval Rights: Can assign to self or others
Junior Compliance
View/Edit: All profiles
Restrictions: Cannot view Suspicious Activity or Confidential content
Reports: All except Suspicious Activity
Dashboard: Visible
Other: Can upload/delete documents, link profiles, hold approval rights
Senior Manager
View: All fields including Suspicious Activity and Confidential
Edit: None (except approval fields)
Reports: All reports
Approval Rights: Allowed
Professional
View: Similar to Junior Compliance but no confidential access
Edit: None
Reports: Registers, Profile Reports (not Suspicious Activity)
Approval Rights: Allowed
Data Entry
View: Most fields
Edit: Most fields except:
Profile Status, Risk Rating, Due Diligence Method
PEP Approval/Notes, Notes sections
Own access/approval level
Restrictions: Cannot see Confidential or Suspicious Activity
Reports: Limited to Profile Reports and Registers
Other: Can upload/delete documents, link profiles, hold approval rights
Training Only
View/Edit: None
Access: Training section only
Administrator
View/Edit: All standard (non-confidential) system areas
Restrictions: Cannot view Suspicious Activity or Confidential content
Admin: Can manage users, access rights, dropdowns, training
Reports: All non-confidential reports
Dashboard: Not available
Regulator
View: Profiles only if explicitly granted
Edit: None
Reports: Profile Reports, Registers, Connection Reports
Navigation: Can follow connections to other profiles
Restrictions: No Administration/Set-up access; no training reports
3. Approval Levels
Configured independently of Access Levels
Used to define who can sign off on profiles
Can be assigned to any user, including non-edit roles (e.g., Professional, Senior Manager)
Defined by each licensee based on internal policy
4. Assigning or Modifying Access
Only Senior Compliance Staff and Administrator users may:
Assign/edit access and approval levels
Steps to update access:
Go to Administration > User Management
Locate the user
Choose access level from dropdown
Assign approval tier if needed
Click Save
5. To add New Users or to enable Initial Screening for users, please contact the SILO Support team as that can only be completed with users who have Administrator access.
5. Summary Permissions Table
Access Level | View All | Edit | View Confidential | Edit Confidential | Reports | Approval Rights | Admin Access |
Senior Compliance | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ |
Junior Compliance | ☑️ | ☑️ | ⬜ | ⬜ | ☑️ (no SAR) | ☑️ | ⬜ |
Senior Manager | ☑️ | ⬜ | ☑️ | ⬜ | ☑️ | ☑️ | ⬜ |
Professional | ☑️ | ⬜ | ⬜ | ⬜ | ☑️ (partial) | ☑️ | ⬜ |
Data Entry | ☑️ | ☑️* | ⬜ | ⬜ | ⬜ (basic) | ☑️ | ⬜ |
Training Only | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ |
Administrator | ☑️ | ☑️ | ⬜ | ⬜ | ☑️ | ☑️ | ☑️ |
Regulator | ⬜† | ⬜ | ⬜ | ⬜ | ⬜ (basic only) | ⬜ | ⬜ |
Legend:
☑️ = Full Access
⬜ = No Access or Restricted
☑️* = Limited field access only
⬜† = Only profiles explicitly shared with them
6. Next Steps & Support
Review access assignments for compliance and audit readiness
Confirm approval levels match internal workflow requirements
Update user roles as responsibilities evolve
Need help? Reach out to us at [email protected]