1. Overview of Access Levels
SILO supports eight user access levels. These define what each user can view, edit, approve, or administer.
Access Level | Summary Permissions |
Senior Compliance | Full system access, including admin, approvals, and confidential data |
Junior Compliance | Broad access; no confidential fields or Suspicious Activity; partial reports |
Senior Manager | Read-only access to all data; can view confidential fields; may approve profiles |
Professional | Read-only; limited access to reports; cannot view confidential fields |
Data Entry | Can create/edit profiles with field restrictions; no confidential access or reports |
Training Only | Access to training modules only |
Administrator | Admin-level user without access to confidential fields or Suspicious Activity |
Regulator | Restricted profile access; can generate limited reports if granted explicit access |
2. Detailed Permissions by Role
Senior Compliance
View/Edit: All fields and documents
Confidential: Can view/edit Suspicious Activity, Confidential Notes/Documents
Reports: All reports including Suspicious Activity
Admin: Full rights to manage users, dropdowns, scores, training modules
Approval Rights: Can assign to self or others
Junior Compliance
View/Edit: All profiles
Restrictions: Cannot view Suspicious Activity or Confidential content
Reports: All except Suspicious Activity
Dashboard: Visible
Other: Can upload/delete documents, link profiles, hold approval rights
Senior Manager
View: All fields including Suspicious Activity and Confidential
Edit: None (except approval fields)
Reports: All reports
Approval Rights: Allowed
Professional
View: Similar to Junior Compliance but no confidential access
Edit: None
Reports: Registers, Profile Reports (not Suspicious Activity)
Approval Rights: Allowed
Data Entry
View: Most fields
Edit: Most fields except:
Profile Status, Risk Rating, Due Diligence Method
PEP Approval/Notes, Notes sections
Own access/approval level
Restrictions: Cannot see Confidential or Suspicious Activity
Reports: Limited to Profile Reports and Registers
Other: Can upload/delete documents, link profiles, hold approval rights
Training Only
View/Edit: None
Access: Training section only
Administrator
View/Edit: All standard (non-confidential) system areas
Restrictions: Cannot view Suspicious Activity or Confidential content
Admin: Can manage users, access rights, dropdowns, training
Reports: All non-confidential reports
Dashboard: Not available
Regulator
View: Profiles only if explicitly granted
Edit: None
Reports: Profile Reports, Registers, Connection Reports
Navigation: Can follow connections to other profiles
Restrictions: No Administration/Set-up access; no training reports
3. Approval Levels
Configured independently of Access Levels
Used to define who can sign off on profiles
Can be assigned to any user, including non-edit roles (e.g., Professional, Senior Manager)
Defined by each licensee based on internal policy
4. Assigning or Modifying Access
Only Senior Compliance or Administrator users may:
Add or remove users
Assign/edit access and approval levels
Steps to update access:
Go to Administration > User Management
Locate the user
Choose access level from dropdown
Assign approval tier if needed
Click Save
5. Summary Permissions Table
Access Level | View All | Edit | View Confidential | Edit Confidential | Reports | Approval Rights | Admin Access |
Senior Compliance | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ | ☑️ |
Junior Compliance | ☑️ | ☑️ | ⬜ | ⬜ | ☑️ (no SAR) | ☑️ | ⬜ |
Senior Manager | ☑️ | ⬜ | ☑️ | ⬜ | ☑️ | ☑️ | ⬜ |
Professional | ☑️ | ⬜ | ⬜ | ⬜ | ☑️ (partial) | ☑️ | ⬜ |
Data Entry | ☑️ | ☑️* | ⬜ | ⬜ | ⬜ (basic) | ☑️ | ⬜ |
Training Only | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ | ⬜ |
Administrator | ☑️ | ☑️ | ⬜ | ⬜ | ☑️ | ☑️ | ☑️ |
Regulator | ⬜† | ⬜ | ⬜ | ⬜ | ⬜ (basic only) | ⬜ | ⬜ |
Legend:
☑️ = Full Access
⬜ = No Access or Restricted
☑️* = Limited field access only
⬜† = Only profiles explicitly shared with them
6. Next Steps & Support
Review access assignments for compliance and audit readiness
Confirm approval levels match internal workflow requirements
Update user roles as responsibilities evolve
Need help? Reach out to us at [email protected]