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Configuration and Implementation Guide

Configure SILO for your firm’s policies—hosting, users, approvals, dropdowns, risk scoring, and address templates.

T
Written by TJ Sangam
Updated over 6 months ago

1. Cloud Deployment on Microsoft Azure

  • SILO is hosted on Microsoft Azure in a region near your firm

    • Example: UK firms → UK South region

  • Region selection is fixed; changing later incurs migration costs

  • Cayman Islands users may prefer Canada over US for data residency

  • SILO team can assess latency and recommend optimal location

  • After deployment, security certificates are configured and login details are emailed


2. User Setup & Access Levels

Determine who will use SILO and assign roles based on responsibilities:

  • Senior Compliance – Full access, including admin controls

  • Junior Compliance – Broad access, no admin settings

  • Data Entry – Can input data, not edit compliance settings

  • Approver – Review and approve compliance files

Use the Setup Worksheet to guide role assignment.
Access levels can be updated later if needed.


3. Configuring Approval Levels

Approval levels ensure a second person reviews compliance files.

  • Assign each user an Approval Tier

  • SILO supports up to 5 approval levels

Recommendation:

  • Small firms: Use 2 tiers

  • Large firms: Use up to 5 tiers as needed

  • Do not assign multiple tiers to the same person—regulators expect independent review

Example:

  • Tier 1: Data Entry reviews completeness

  • Tier 2: Compliance Officer validates risk

Backup approvers can be configured during training


4. Configuring Drop-Down Menus

Customize dropdowns to reflect your firm’s processes. Editable dropdowns include:

  • Risk Ratings (e.g., High, Medium, Low or custom)

  • Services Provided (e.g., advisory, trust management)

  • Industries (mapped to reporting categories)

  • Notable Risks (e.g., sanctions, adverse media)

  • Jurisdictions (used for location-based risk)

Provide values in the Setup Worksheet


5. Assigning Risk Scores to Profiles

Each dropdown option can be assigned a risk score to automate the Risk Score calculation.

Risk-scoring fields:

  • Jurisdictions

  • Services Provided

  • Industries

  • Notable Risks

  • PEP Type

Risk scores can be configured anytime and revised as needed


6. Predefined Addresses

Save time and reduce errors by predefining commonly used addresses:

  • Useful for firms with recurring registered office addresses

  • Ensures consistency across profiles

  • Set up via Setup Worksheet


7. Business Types

Use Business Type to classify clients for filtering and reporting.

Examples:

  • CSPs: LLC, Ltd., PLC

  • Financial Institutions: Fund, Charity, Foreign Co.

If unsure how to structure categories, SILO support can advise


8. Final Checklist & Support

  1. Confirm access levels are correctly assigned

  2. Review and finalize risk scores and labels

  3. Submit predefined addresses

  4. Align dropdowns with firm services and client types

Need help? Contact us at [email protected]

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