This article provides guidance for preparing your SILO environment in anticipation of an AML regulatory inspection. It outlines steps users can take before, during, and after an inspection to ensure readiness and streamline support engagement.
1. Before Receiving an Inspection Notice
Self-Assessment: SILO Utilization Review
Senior Compliance users and Administrators can run key reports to assess SILO usage and data completeness. The effectiveness of these reports depends on accurate data input and proper usage of SILO modules:
Training Module
Risk Scoring
Screening Configuration
Approval Workflow
Periodic Reviews
If you would like a formal SILO Utilization Review by our team, contact your Account Manager.
2. Upon Receiving an Inspection Notice
Notify SILO Support
Send an email to [email protected] with the following:
Date of the inspection period
Any relevant report or document deadlines
We will flag all related support tickets as high priority and coordinate accordingly.
Requesting Support
If your regulator requests reports that SILO cannot generate natively, our team can assist via backend SQL queries.
To enable this:
Provide a signed Access Approval Form (your Account Manager will supply this)
Clearly specify which reports or datasets are needed
Support Access Setup
Cloud Licensees:
Your SILO Administrator must enable temporary support access for our team
On-Premises Licensees:
Schedule a coordination call between SILO support and your IT administrator to allow backend access
Note that turnaround times will depend on your IT team’s availability
3. After the Inspection
After Audit Review
We recommend scheduling a debrief call with your Account Manager and any SILO team members who supported your inspection. This review helps:
Improve future audit efficiency
Identify areas for system or process enhancement
4. Proactive Preparation Tips
Don’t wait for a notice. Begin audit prep if:
You haven’t had an inspection recently
Past audits revealed unresolved issues
Your team has experienced turnover or procedural changes
New regulations or red flags have emerged
Being proactive reduces last-minute stress and ensures your compliance posture is strong year-round.